PRIVACY NOTICE
Last updated August 27, 2022
This privacy notice for QuicFix, LLC
( " Company ," "we," "us," or
"our" ), describes how and why we might collect, store, use, and/or share ( "process" ) your information when you use our
services ( "Services" ), such as when you:
More information about our data collection and sharing
practices can be found in this privacy notice .
QuicFix, LLC has not disclosed or sold any personal information to third
parties for a business or commercial purpose in the preceding twelve
(12) months.
QuicFix, LLC will not sell personal information in the future belonging to website
visitors, users, and other consumers.
QuicFix, LLC
Hartland, WI , WI
53029
United States
Based on the applicable laws of
your country, you may have the right to request access to the personal
information we collect from you, change that information, or delete
it. To request to review, update,
or delete your personal information, please
submit a request form by
clicking here .
-
Download and use
our mobile application ( QuicFix) , or any other application of ours that links to this privacy notice
-
Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this privacy notice will help you understand your
privacy rights and choices. If you do not agree with our policies and practices, please do not use our
Services. If you still have any questions or concerns, please contact us at
[email protected] .
SUMMARY OF KEY POINTS
This summary provides key points from our privacy notice, but you can find out more details about any
of these topics by clicking the link following each key point or by using our table of contents below to
find the section you are looking for. You can also click here to go directly to our table of contents.
What personal information do we process? When you visit, use, or navigate our Services, we
may process personal information depending on how you interact with QuicFix, LLC and the Services,
the choices you make, and the products and features you use. Click here to learn more.
Do we process any sensitive personal information? We
may process sensitive personal information when necessary with your consent or as otherwise permitted by
applicable law. Click here to learn more.
Do we receive any information from third parties? We do
not receive any information from third parties.
How do we process your information? We process your information to provide, improve, and
administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We
may also process your information for other purposes with your consent. We process your information only
when we have a valid legal reason to do so. Click here to learn more.
In what situations and with which parties do we share personal
information?
We may share information in specific situations and with specific third
parties. Click here to learn more.
How do we keep your information safe? We have
organizational and
technical processes and procedures in place to protect your personal information. However, no electronic
transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we
cannot promise or guarantee that hackers, cybercriminals, or other
unauthorized third parties
will not be able to defeat our security and improperly collect, access, steal, or modify your information.
Click here to learn more.
What are your rights? Depending on where you are located geographically, the applicable
privacy law may mean you have certain rights regarding your personal information. Click here to learn more.
How do you exercise your rights? The easiest way to exercise your rights is by filling out
our data subject request form available here , or by contacting us. We will consider and act upon any request in
accordance with applicable data protection laws.
Want to learn more about what QuicFix, LLC does with any information we collect? Click here to review the notice in full.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you
register on the
Services, express an interest in obtaining information about us or our products and Services, when you
participate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You. The personal information that we collect depends
on the context of your interactions with us and the Services, the choices you make, and the products and
features you use. The personal information we collect may include the following:
-
names
-
email addresses
-
mailing addresses
-
usernames
-
passwords
-
contact preferences
-
contact or authentication data
-
billing addresses
-
debit/credit card numbers
Sensitive Information. When necessary, with your
consent or as otherwise permitted by applicable law, we process the following categories of sensitive
information:
Payment Data. We may collect data necessary to process your payment if you make
purchases, such as your payment instrument number (such as a credit card number), and the security code
associated with your payment instrument. All payment data is stored by
Stripe . You may find their privacy notice link(s) here:
https://stripe.com/privacy .
Application Data. If you use our application(s), we also may collect the following
information if you choose to provide us with access or permission:
-
Geolocation Information. We may request access or permission to track location-based information
from your mobile device, either continuously or while you are using our mobile application(s), to provide
certain location-based services. If you wish to change our access or permissions, you may do so in your
device's settings.
-
Mobile Device Access. We may request access or permission to certain features from your mobile
device, including your mobile device's
camera ,storage ,geolocation ,and other features. If you wish to change our access or permissions, you may do so in your device's settings.
-
Mobile Device Data. We automatically collect device information (such as your mobile device ID,
model, and manufacturer), operating system, version information and system configuration information,
device and application identification numbers, browser type and version, hardware model Internet service
provider and/or mobile carrier, and Internet Protocol (IP) address (or proxy server). If you are using our
application(s), we may also collect information about the phone network associated with your mobile
device, your mobile device’s operating system or platform, the type of mobile device you use, your mobile
device’s unique device ID, and information about the features of our application(s) you accessed.
-
Push Notifications. We may request to send you push notifications regarding your account or
certain features of the application(s). If you wish to opt out from receiving these types of
communications, you may turn them off in your device's settings.
This information is primarily needed to maintain the security and operation of our application(s), for
troubleshooting, and for our internal analytics and reporting purposes.
All personal information that you provide to us must be true, complete, and accurate, and you must notify
us of any changes to such personal information.
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device
characteristics — is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the Services. This
information does not reveal your specific identity (like your name or contact information) but may include
device and usage information, such as your IP address, browser and device characteristics, operating
system, language preferences, referring URLs, device name, country, location, information about how and
when you use our Services, and other technical information. This information is primarily needed to
maintain the security and operation of our Services, and for our internal analytics and reporting
purposes.
Like many businesses, we also collect information through cookies and similar technologies.
The information we collect includes:
-
Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance
information our servers automatically collect when you access or use our Services and which we record in
log files. Depending on how you interact with us, this log data may include your IP address, device
information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other
actions you take such as which features you use), device event information (such as system activity,
error reports (sometimes called
"crash dumps" ), and hardware settings).
-
Device Data. We collect device data such as information about your computer, phone, tablet, or
other device you use to access the Services. Depending on the device used, this device data may include
information such as your IP address (or proxy server), device and application identification numbers,
location, browser type, hardware model, Internet service provider and/or mobile carrier, operating
system, and system configuration information.
-
Location Data. We collect location data such as information about your device's location,
which can be either precise or imprecise. How much information we collect depends on the type and
settings of the device you use to access the Services. For example, we may use GPS and other
technologies to collect geolocation data that tells us your current location (based on your IP address).
You can opt out of allowing us to collect this information either by refusing access to the information
or by disabling your Location setting on your device. However, if you choose to opt out, you may not be
able to use certain aspects of the Services.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services, communicate with
you, for security and fraud prevention, and to comply with law. We may also process your
information for other purposes with your consent.
We process your personal information for a variety of reasons, depending on how you interact with our
Services, including:
-
To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your
account in working order.
-
To deliver and facilitate delivery of services to the user. We may process your
information to provide you with the requested service.
-
To respond to user inquiries/offer support to users. We may process your
information to respond to your inquiries and solve any potential issues you might have with the
requested service.
-
To send administrative information to you. We may process your information to
send you details about our products and services, changes to our terms and policies, and other
similar information.
-
To
fulfill and manage your orders. We may process your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services.
-
To enable user-to-user communications. We may process your information
if you choose to use any of our offerings that allow for communication with another user.
-
To request feedback. We may process your information when necessary to
request feedback and to contact you about your use of our Services.
-
To protect our Services. We may process your information as part of
our efforts to keep our Services safe and secure, including fraud monitoring and
prevention.
-
To identify usage trends. We may process information about how
you use our Services to better understand how they are being used so we can
improve them.
-
To determine the effectiveness of our marketing and promotional
campaigns.
We may process your information to better understand how to provide marketing
and promotional campaigns that are most relevant to you.
-
To comply with our legal obligations. We may process your
information to comply with our legal obligations, respond to legal requests,
and exercise, establish, or defend our legal rights.
In Short: We may share information in specific situations described in this
section and/or with the following third
parties.
We may need to share your personal
information in the following situations:
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
-
When we use Google Maps Platform APIs. We may share your
information with certain Google Maps Platform APIs (e.g.
, Google Maps API, Places API). To find out more about Google’s Privacy Policy, please refer to this link.
-
Other Users. When you share personal information
(for example, by posting comments, contributions, or other content to the Services) or otherwise interact with public areas of the Services, such personal information may be viewed by all users and may be publicly made available outside the Services in perpetuity. Similarly, other users will be able to view descriptions of your activity, communicate with you within our Services, and view your profile.
In Short: We may use cookies and other tracking technologies to collect
and store your information.
We may use cookies and similar tracking technologies (like web
beacons and pixels) to access or store information. Specific
information about how we use such technologies and how you can refuse
certain cookies is set out in our Cookie Notice .
5. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to
fulfill
the purposes outlined in this privacy notice unless otherwise
required by law.
We will only keep your personal information for as long as it is
necessary for the purposes set out in this privacy notice, unless a
longer retention period is required or permitted by law (such as tax,
accounting, or other legal requirements). No purpose in this notice
will require us keeping your personal information for longer than
the period of time in which users
have an account with us .
When we have no ongoing legitimate business need to process your
personal information, we will either delete or
anonymize
such information, or, if this is not possible (for example, because
your personal information has been stored in backup archives), then we
will securely store your personal information and isolate it from any
further processing until deletion is possible.
6. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of
organizational
and technical security measures.
We have implemented appropriate and reasonable technical and
organizational
security measures designed to protect the security of any personal
information we process. However, despite our safeguards and efforts to
secure your information, no electronic transmission over the Internet
or information storage technology can be guaranteed to be 100% secure,
so we cannot promise or guarantee that hackers, cybercriminals, or
other unauthorized
third parties will not be able to defeat our security and improperly
collect, access, steal, or modify your information. Although we will
do our best to protect your personal information, transmission of
personal information to and from our Services is at your own risk. You
should only access the Services within a secure environment.
7. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children
under 18 years of age.
We do not knowingly solicit data from or market to children under 18
years of age. By using the Services, you represent that you are at
least 18 or that you are the parent or guardian of such a minor and
consent to such minor dependent’s use of the Services. If we learn
that personal information from users less than 18 years of age has
been collected, we will deactivate the account and take reasonable
measures to promptly delete such data from our records. If you become
aware of any data we may have collected from children under age 18,
please contact us at
[email protected] .
8. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: You may review, change, or terminate your account at any time.
If you are located in the EEA or UK and you believe we are unlawfully
processing your personal information, you also have the right to
complain to your local data protection supervisory authority. You can
find their contact details here:
https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
If you are located in Switzerland, the contact details for the data
protection authorities are available here:
https://www.edoeb.admin.ch/edoeb/en/home.html.
Withdrawing your consent: If we are relying
on your consent to process your personal information,
which may be express and/or implied consent depending on the
applicable law, you have
the right to withdraw your consent at any time. You can withdraw your
consent at any time by contacting us by using the contact details
provided in the section " HOW CAN YOU CONTACT US ABOUT THIS NOTICE? "
below .
However, please note that this will not affect the lawfulness of the
processing before its withdrawal nor,
when applicable law allows,
will it affect the processing of your personal information conducted in
reliance on lawful processing grounds other than consent.
Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications
at any time by clicking on the
unsubscribe link in the emails that we send, or by contacting us using the
details provided in the section " HOW CAN YOU CONTACT US ABOUT THIS NOTICE? "
below. You will then be removed from the marketing lists. However, we
may still communicate with you — for example, to send you
service-related messages that are necessary for the administration and
use of your account, to respond to service requests, or for other
non-marketing purposes.
Account Information
If you would at any time like to review or change the information in
your account or terminate your account, you can:
-
Log in to your account settings and update your user account.
-
Contact us using the contact information provided.
Upon your request to terminate your account, we will deactivate or
delete your account and information from our active databases. However,
we may retain some information in our files to prevent fraud,
troubleshoot problems, assist with any investigations, enforce our legal
terms and/or comply with applicable legal requirements.
Cookies and similar technologies: Most Web
browsers are set to accept cookies by default. If you prefer, you can
usually choose to set your browser to remove cookies and to reject
cookies. If you choose to remove cookies or reject cookies, this could
affect certain features or services of our Services. To opt out of
interest-based advertising by advertisers on our Services visit
http://www.aboutads.info/choices/.
If you have questions or comments about your privacy rights, you may
email us at [email protected] .
9. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile
applications include a Do-Not-Track ( "DNT" ) feature or
setting you can activate to signal your privacy preference not to have
data about your online browsing activities monitored and collected. At
this stage no uniform technology standard for
recognizing
and implementing DNT signals has been
finalized . As such, we do not currently respond to DNT browser signals or any
other mechanism that automatically communicates your choice not to be
tracked online. If a standard for online tracking is adopted that we
must follow in the future, we will inform you about that practice in a
revised version of this privacy notice.
10. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY
RIGHTS?
In Short: Yes, if you are a resident of California, you are granted specific
rights regarding access to your personal information.
California Civil Code Section 1798.83, also known as the
"Shine The Light"
law, permits our users who are California residents to request and
obtain from us, once a year and free of charge, information about
categories of personal information (if any) we disclosed to third
parties for direct marketing purposes and the names and addresses of
all third parties with which we shared personal information in the
immediately preceding calendar year. If you are a California resident
and would like to make such a request, please submit your request in
writing to us using the contact information provided below.
If you are under 18 years of age, reside in California, and have a
registered account with Services, you have the right to request
removal of unwanted data that you publicly post on the Services. To
request removal of such data, please contact us using the contact
information provided below and include the email address associated
with your account and a statement that you reside in California. We
will make sure the data is not publicly displayed on the Services, but
please be aware that the data may not be completely or comprehensively
removed from all our systems (e.g. , backups, etc.).
CCPA Privacy Notice
The California Code of Regulations defines a
"resident"
as:
(1) every individual who is in the State of California for other than
a temporary or transitory purpose and
(2) every individual who is domiciled in the State of California who
is outside the State of California for a temporary or transitory
purpose
All other individuals are defined as
"non-residents."
If this definition of
"resident"
applies to you, we must adhere to certain rights and obligations
regarding your personal information.
What categories of personal information do we collect?
We have collected the following categories of personal information in
the past twelve (12) months:
Category | Examples | Collected |
A. Identifiers
|
Contact details, such as real name, alias, postal address,
telephone or mobile contact number, unique personal
identifier, online identifier, Internet Protocol address,
email address, and account name
|
|
B. Personal information categories listed in the California
Customer Records statute
|
Name, contact information, education, employment, employment
history, and financial information
|
|
C. Protected classification characteristics under California
or federal law
|
Gender and date of birth
|
|
D. Commercial information
|
Transaction information, purchase history, financial details,
and payment information
|
|
E. Biometric information
|
Fingerprints and voiceprints
|
|
F. Internet or other similar network activity
|
Browsing history, search history, online
|
|
G. Geolocation data
|
Device location
|
|
H. Audio, electronic, visual, thermal, olfactory, or similar
information
|
Images and audio, video or call recordings created in
connection with our business activities
|
|
I. Professional or employment-related information
|
Business contact details in order to provide you our Services
at a business level or job title, work history, and
professional qualifications if you apply for a job with
us
|
|
J. Education Information
|
Student records and directory information
|
|
K. Inferences drawn from other personal information
|
Inferences drawn from any of the collected personal
information listed above to create a profile or summary about,
for example, an individual’s preferences and
characteristics
|
|
We may also collect other personal information outside of these
categories through instances where you interact with us in person,
online, or by phone or mail in the context of:
-
Receiving help through our customer support channels;
-
Participation in customer surveys or contests; and
-
Facilitation in the delivery of our Services and to respond to your
inquiries.
How do we use and share your personal information?
You may contact us
by email at [email protected] ,
or by referring to the contact details at the bottom of this
document.
If you are using an authorized
agent to exercise your right to opt out we may deny a request if the
authorized
agent does not submit proof that they have been validly
authorized
to act on your behalf.
Will your information be shared with anyone else?
We may disclose your personal information with our service providers
pursuant to a written contract between us and each service provider.
Each service provider is a for-profit entity that processes the
information on our behalf.
We may use your personal information for our own business purposes,
such as for undertaking internal research for technological
development and demonstration. This is not considered to be
"selling"
of your personal information.
Your rights with respect to your personal data
Right to request deletion of the data — Request to delete
You can ask for the deletion of your personal information. If you ask
us to delete your personal information, we will respect your request
and delete your personal information, subject to certain exceptions
provided by law, such as (but not limited to) the exercise by another
consumer of his or her right to free speech, our compliance
requirements resulting from a legal obligation, or any processing that
may be required to protect against illegal activities.
Right to be informed — Request to know
Depending on the circumstances, you have a right to know:
-
whether we collect and use your personal information;
-
the categories of personal information that we collect;
-
the purposes for which the collected personal information is
used;
-
whether we sell your personal information to third parties;
-
the categories of personal information that we sold or disclosed
for a business purpose;
-
the categories of third parties to whom the personal information
was sold or disclosed for a business purpose; and
-
the business or commercial purpose for collecting or selling
personal information.
In accordance with applicable law, we are not obligated to provide or
delete consumer information that is de-identified in response to a
consumer request or to re-identify individual data to verify a
consumer request.
Right to Non-Discrimination for the Exercise of a Consumer’s
Privacy Rights
We will not discriminate against you if you exercise your privacy
rights.
Verification process
Upon receiving your request, we will need to verify your identity to
determine you are the same person about whom we have the information
in our system. These verification efforts require us to ask you to
provide information so that we can match it with information you have
previously provided us. For instance, depending on the type of request
you submit, we may ask you to provide certain information so that we
can match the information you provide with the information we already
have on file, or we may contact you through a communication method
(e.g. ,
phone or email) that you have previously provided to us. We may also
use other verification methods as the circumstances dictate.
We will only use personal information provided in your request to
verify your identity or authority to make the request. To the extent
possible, we will avoid requesting additional information from you for
the purposes of verification. However, if we cannot verify your
identity from the information already maintained by us, we may request
that you provide additional information for the purposes of verifying
your identity and for security or fraud-prevention purposes. We will
delete such additionally provided information as soon as we finish
verifying you.
Other privacy rights
-
You may object to the processing of your personal information.
-
You may request correction of your personal data if it is incorrect
or no longer relevant, or ask to restrict the processing of the
information.
-
You can designate an
authorized agent to make a request under the CCPA on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with the CCPA.
-
You may request to opt out from future selling of your personal
information to third parties. Upon receiving an opt-out request, we
will act upon the request as soon as feasibly possible, but no later
than fifteen (15) days from the date of the request submission.
To exercise these rights, you can contact us by email at
[email protected] ,
or by referring to the contact details at the bottom of this document. If
you have a complaint about how we handle your data, we would like to hear
from you.
11. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as
necessary to stay compliant with relevant laws.
We may update this privacy notice from time to time. The updated
version will be indicated by an updated
"Revised"
date and the updated version will be effective as soon as it is
accessible. If we make material changes to this privacy notice, we may
notify you either by prominently posting a notice of such changes or
by directly sending you a notification. We encourage you to review
this privacy notice frequently to be informed of how we are protecting
your information.
12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may
email us at
[email protected] or by post to:
13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT
FROM YOU?